In case you face any issues with the product, such as a damaged product, defective product, or any other similar issues, you may request a replacement of the product within 7 days of the delivery of the product. For Bigger Products, We may offer you Part Replacement also to make the whole process faster and hassle-free.

Once the original product(s) has been received at our Facility and has passed the quality check, the replacement product will be shipped.

To be eligible for a return, we must receive the product in the same condition that you received it in. It must also be in its original packaging with tags intact.

The product should be in unused, undamaged, unwashed, unassembled, and original condition without any scratches or dents.

If replacement is being done due to a damage issue, then only reported damages will be considered while QC Check.

We will arrange the pickup of the product by a reputed courier company. If in case your Pin code is non-serviceable for return pickup, We request you kindly arrange the shipping of the product. We will reimburse the shipping charges, Max. up to Rs 500, when the product is received by us.

To initiate Replacement, kindly mail us at on luxurychairmassages@gmail.com

Kindly share a photo and video proof of the defect. The defect/damage should be clearly visible in the proof